Are there any sister concern companies of the KC Group?

The KC Group does not have any sister concern or its associates working with us.

We do business in the name of M/s K.C. Engineers Pvt. Ltd., 96, HSIIDC Industrial Estate, Ambala Cantt, Haryana, INDIA and take orders in the name of above entity only.

So you are requested to do all correspondence and communication directly with us on the above mentioned address.

Do you undertake R&D projects of IITs, NITs and varsities?

The KC Group has reputation of developing an exhaustive range of products that are known for their superb precision and unmatched quality. Top research facilities bank on us to provide them equipment for key projects.

Does the KC Group assist in setting up and designing labs?

Our team members keep themselves abreast with the rapidly changing technological scenario. We know what the aspiring techies need. You can safely rely on us to set up and design a new lab at your institute.

Why do we need to choose a top quality product ?

Budding technocrats need hands-on experience and equipment to hone their skills. The equipment should be of superior quality to ensure accurate results. Also, it's imperative to match the swiftly changing technological scenario. A quality product helps us to achieve all this.

What aspects should one keep in mind while choosing a company ?

Proper selection of a firm from which you are going to make purchases is absolutely imperative. The following things must be kept in mind before zeroing down on a company :-

- Policies of the company
- Fiscal Strength and Stability of the firm
- Market Grading / Reputation of the Group
- Infrastructure, Quality & Service Standards adopted by the company

How KC products are better than the rest ?

Thrust on quality

At KC Engineers, we believe in delivering top-notch products that meet international quality standards. The constant endeavour is to raise the level of our excellence, be it our services or equipment. The ISO 9001:2008 certification only strengthens this belief.

In-depth research

To meet our quality objectives, our R&D and design teams manufacture products that accelerate budding engineers’ understanding of theory and practice. The specialised division keeps itself abreast with the latest technical know-how and modifies equipment according to the changing needs of students.

Safety net

We understand that our equipment would undergo rigorous use, often by students who are eager for a hands-on experience. Keeping this in mind, our emphasis is on durability and operator’s safety. No wonder, our products --- with better features and superior reliability --- are preferred by most top educational institutes in the country and abroad.

Top-notch services

We have a pan-India network with a significant presence globally. We offer prompt pre-sales and after-sales service to assist our clients at every step along with installation help and guidance. Our tech support team is available round-the-clock.

Once I am inclined to buy a product, how do I request for a quotation?

It’s very easy. You just have to call us at +91-94163-10323 or sms “Need A Quote” to +91-94160-56567 or send us an e-mail describing your requirements to sales@kcengineers.com or simply log on to our website www.kcengineers.com and fill up a contact form and our helpdesk will get back to you immediately.

How do I order a product?

It’s easy. You can log on to our website www.kcengineers.com and drop a query. You can choose among array of products and seek a quotation with just click of a button.

Alternatively, you can give us a call on +91-94162-10323 and our help desk would be readily available to answer your each and every query. You can also sms “Order” at +91-94162-10323 and we will get in touch with you.

Once you have made up your mind about a product after going through our quotation, we will send our team to assess your requirement. Thereafter, you will have to send us a supply order and we would dispatch the equipment.

What about installation and operational instructions?

At KC, we extend assistance to our customers at every step be it pre-sales or after-sales. To facilitate proper installation and smooth operation of our equipment at your lab, we enclose with each product a very-easy-to-understand instruction manual. Our customers can refer to the manual for troubleshooting. In case of any difficulty, they can also contact our helpdesk.

What about installation?

Once the products are delivered to you, our installation and demo team would reach the site and guide you further to ensure smoother operations.

What if a product develops a defect?

At KC, we take utmost care of our customers. Our products come with a one-year warranty. All you have to do is to contact our after-sales help desk number +91-94162-10324 and we will promptly sort out your problem.

What about equipment off warranty period?

We believe in building bonds with our clients. We will keep assisting you even after the warranty of your product has expired. In such a case, we charge a nominal fee to send our service representative at your site.